We offer the most comprehensive consulting and restoration services nationwide
Consulting
Depending upon the size and scope of your electronic equipment loss, we offer four types of service:
On-site Inspection
Our engineers travel to loss sites nationwide to inspect, inventory and document all loss-related electronic equipment. Having first-hand knowledge of the site and equipment often proves invaluable when resolving larger, more complex claims.
Desk Review
Not every loss requires a site visit. We can gather and review all the documents connected with a claim to determine what damage occurred, whether repair or replacement would return the insured to a pre-loss condition, and verify the costs associated—all right from our desks. As a result, we can resolve claims quickly via telephone and/or email.
In-house Testing
With our state-of-the-art diagnostic equipment, we can evaluate all types of equipment, providing a preliminary evaluation within 24 hours of receipt.
Repair vs. Replace Analysis
We assess all types of electronic, mechanical and electromechanical equipment to determine the best course of action: repair vs. replace. We identify actions necessary to resolve the claim and ensure it is done right. You can count on us to provide vendor recommendations with contact information and TechLoss oversight if desired.
We recommend the best course of action and can provide any of the following support:
- Damage verification
- Lightning vs. power surge analysis
- Causation analysis
- Repair vs. replace analysis
- Actual cash value (ACV)
- Replacement cash value (RCV)
- Like kind and quality cost (LKQ)
- Repair-ability evaluation
- Invoice review
- Equipment certification
- Warranty / maintenance reinstatement
- Temporary equipment sourcing
- Subrogation
- Litigation support / expert witness
- Cause and origin analysis
Restoration
We are equally capable of restoring equipment in the field or at our Chicago facility.
In-house
When a commercial building or high-end residence suffers significant damage, the impaired equipment must often be removed to be evaluated and/or restored.
In these circumstances, our environmentally controlled Chicago-area warehouse proves a convenient and economic solution.
On-site
Cleaning on-site is recommended when contaminated equipment is very large, must be run as part of a production line or is economically infeasible to move.
Local but off-site
In some situations both the facility and the cost to ship are impractical. TechLoss will then use a local, third-party facility or secure a portable cleaning platform.
We ensure that our decontamination and repairs are scientifically verifiable and meet U.S. industry standards.
Data Recovery
Whether triggered by viruses or corruption, the loss of data and custom computer programs can bring a business to a standstill, costing thousands of dollars to recreate.
We can determine if the data can be recovered, then extract it to any form of media for use by forensic accountants, investigators or the insured. We also perform secure data deletions, per Department of Defense specifications.
Storage
Sometimes it can take months or even years to identify who is at fault and who is responsible for paying loss-related damages.
Our state-of-the-art warehouse can be used to securely store loss-related equipment while awaiting resale. These facilities allow for potential buyers to inspect and test equipment prior to the final sale terms.