Latest News, Case Studies and Events

When a Dental Lab Flooded, We Were On It

On arriving at work recently, employees of a dental lab in Wisconsin were alarmed at what they saw. The entire floor was flooded, and water had drenched much of their equipment. The cause? A plumber working in the space above them had broken a pipe, causing a major leak. The result? 64 pieces of equipment…

Wildfires Hit California Hard. What Should You Watch For?

Firefighters are finally winning against the wildfires raging through California. But with 1.25 million acres burned and homes and property destroyed across the state, the claims are sure to follow. What should you be aware of as the claims start filtering in? Short of a property burning to the ground, the biggest danger from wildfires…

Technology Claim Estimate Creation

Your insured needs a new home automation system/server/well pump/POS system. It’s something involving electricity that is complex and will require a complex estimate. How much should the hourly labor rate be? How many installation hours are appropriate? What does a repair estimate look like compared to a replacement estimate? And how can you get both…

How Do Hurricanes Work?

Hurricanes require two main ingredients: warm water and wind. As the wind blows over the ocean’s surface, the warm water evaporates and rises. As it rises, that water vapor cools, condenses back into water droplets, and forms clouds. The more warm water and wind there is, the longer the process can continue, feeding the system…

The Solar Eclipse and You(r Technology)

Americans will experience what many are calling a once-in-a-lifetime opportunity on August 21 when a total solar eclipse passes over the contiguous US, the first since 1979. Fourteen states are in the path of totality, when the moon passes between Earth and the sun to completely obscure our star, and many more will be able…

Smokin’ Hot Computers: Firemen and Data Retrieval

Earlier this month, TechLoss’ very own Bob Karbin had the incredible opportunity to speak in front of the Fire Investigators Strike Force, a non-profit dedicated to educating fire-investigating professionals. The topic of Bob’s presentation? Data retrieval after a fire. With an audience of active-duty firemen and police officers, Bob spoke about the different kinds of…

It Pays to Think Restoration First

TechLoss Consulting & Restoration, Inc. was brought in following a snow storm that resulted in heavy snow blanketing the insured’s entire region. When the weather let up, the insured determined their approximately 40 reverse-vending machines had been contaminated with snow for multiple days. We performed an on-site inspection and determined although the external surfaces and…

TechLoss Super Sleuths Save The Day!

TechLoss Consulting & Restoration, Inc. was brought in to determine the cause of a loss involving controls for a large amusement/recreation facility. We reviewed the inspection and repair reports provided by the manufacturer of the equipment and the insured’s independent vendor and then performed our own on-site inspection. From this we determined multiple components had…

Put The Freeze On Water Contamination

TechLoss Consulting & Restoration, Inc. was brought in following a frozen pipe loss on an upper floor of a multi-million dollar house that resulted in water contaminating much of the whole-house automation system and many of its connected devices for audio/video, lighting, temperature control, and surveillance. We performed multiple on-site inspections and equipment pickups to…

Doing What It Takes To Keep The ATMs In Business

TechLoss Consulting & Restoration, Inc. was brought in following Hurricane Sandy to evaluate ATMs at multiple financial institution branches in order to determine the level of water contamination along with the reparability of the equipment. We coordinated to have the equipment removed from the involved facilities and sent to a refurbishment resource that verified they…

Getting Smart About Smoke

TechLoss Consulting & Restoration, Inc. was brought in following a fire in one building of a school complex that resulted in smoke contaminating many computers and other IT equipment throughout the complex. We performed an on-site inspection of 500+ items and determined some items required replacement while others could be cleaned and returned to full…

Taking The Pain Out Of Water Contamination

TechLoss Consulting & Restoration, Inc. was brought in following a pipe break that resulted in water contaminating the majority of the equipment in a dental office. We performed an on-site inspection of approximately 70 items and determined 20% required replacement while the other 80% could be cleaned and returned to full functionality. Based on this,…

Theft Is No Match For TechLoss

TechLoss Consulting & Restoration, Inc. was brought in following a theft of multiple pieces of semiconductor testing equipment. We worked with the insured to determine the specifications of the involved items based on their paper records and located used replacements on the secondary market to return the insured to full functionality. The equipment claim totaling…

Just What The Doctor Ordered

TechLoss Consulting & Restoration, Inc. was brought in following a water loss that contaminated nine rack-mount servers in a doctor’s office. We worked with the insured’s vendor and third-party rental companies to get rental equipment in place in order to decontaminate the insured’s equipment, which was performed in compliance with all HIPAA regulations. When the…