Consulting
Depending upon the size and scope of your electronic equipment loss, we offer four types of service:
On-site Inspection
Our engineers travel to loss sites nationwide to inspect, inventory and document all loss-related electronic equipment. Having first-hand knowledge of the site and equipment often proves invaluable when resolving larger, more complex claims.
Desk Review
Not every loss requires a site visit. We can gather and review all the documents connected with a claim to determine what damage occurred, whether repair or replacement would return the insured to a pre-loss condition, and verify the costs associated—all right from our desks. As a result, we can resolve claims quickly via telephone and/or email.
In-house Testing
With our state-of-the-art diagnostic equipment, we can evaluate all types of equipment, we can evaluate all types of equipment, providing a preliminary evaluation within 24 hours of receipt.
Quick Claims Processing
For losses under $10,000.00 we offer a cost-effective, flat-rate claim review, which can be completed in less than 15 days. This program involves specific parameters and deliverables. Ask for details.
We recommend the best course of action, replacement or repair, and can provide any of the following support:
Damage verification
Lightning vs. power surge analysis
Causation analysis
Repair vs. replace analysis
Actual cash value (ACV)
Replacement cash value (RCV)
Like kind and quality cost (LKQ)
Repair-ability evaluation
Invoice review
Equipment certification
Warranty / maintenance reinstatement
Temporary equipment sourcing
Subrogation
Litigation support / expert witness
Cause and origin analysis
Our constant communication with you and the insured promises a smooth resolution to the entire claims process.
You can count on our clear communication to smooth the claims resolution process for you and the insured.
You can resolve claims confidently with our expert recommendations.
In-house
When a commercial building or high-end residence suffers significant damage, the impaired equipment must often be removed to be evaluated and/or restored.
In these circumstances, our environmentally controlled Chicago-area warehouse proves a convenient and economic solution.
On-site
Cleaning on-site is recommended when contaminated equipment is very large, must be run as part of a production line or is economically infeasible to move.
Local but off-site
In some situations both the facility and the cost to ship are impractical. TechLoss will then use a local, third-party facility or secure a portable cleaning platform.
Data Recovery
Whether triggered by viruses or corruption, the loss of data and custom computer programs can bring a business to a standstill, costing thousands of dollars to recreate.
We can determine if the data can be recovered, then extract it to any form of media for use by forensic accountants, investigators or the insured. We also perform secure data deletions, per Department of Defense specifications.
Storage
Sometimes it can take months or even years to identify who is at fault and who is responsible for paying loss-related damages.
Our state-of-the-art warehouse can be used to securely store loss-related equipment while awaiting resale. These facilities allow for potential buyers to inspect and test equipment prior to the final sale terms.