Privacy Policy

PURPOSE

This SMS Privacy Policy outlines how TechLoss Consulting & Restoration Inc. (“TechLoss”) collects, uses, stores, and protects personal information obtained through SMS communications. It also describes how we ensure compliance with applicable laws, and affirms our commitment to safeguarding your consent and privacy.

POLICY

TechLoss uses SMS messaging solely for operational communications related to services we provide. We do not use SMS for marketing purposes and do not share SMS-collected personal information with third parties for promotional activities.

This policy is accessible on all relevant online forms and linked in the footer of every page on our website.

SMS TERMS OF SERVICE

Purpose of SMS Messages

You may receive SMS messages from TechLoss related to:

  • Requests for additional information
  • Project status updates or notifications
  • Scheduling and reminders for on-site inspections

Example Communication

”Reminder: Your TechLoss inspection is scheduled for Tuesday at 10:00 AM. Reply STOP to opt out.”

‍Message Frequency

Message frequency varies depending on your project. TechLoss only sends messages as needed to support your services.

Message & Data Rates

Message and data rates may apply. Consult your mobile carrier for details.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying “STOP”. To resume messages, reply “START” or contact our support team.

‍Help and Support

Reply “HELP” for any message for assistance, or visit our SMS Privacy Policy page at https://www.techloss.com/privacy_policy

PERSONAL INFORMATION COLLECTED

We may collect the following information through SMS communications:

  • Mobile phone number
  • Name or associated contact information
  • Content of your SMS messages (e.g., project details)
  • SMS consent records, including opt-in / opt-out timestamps

HOW PERSONAL INFORMATION IS USED

Information collected via SMS is used only for:

  • Communicating about services or project-related matters
  • Coordinating and confirming inspections or appointments
  • Providing relevant follow-up or updates

WHO PERSONAL INFORMATION IS SHARED WITH

  • Internal Use Only: Personal data is shared only with authorized TechLoss employees who require access for project fulfillment.

 

  • No Third-Party Sharing: We do not sell, rent, or share your SMS-related data with third parties for marketing or promotional purposes.

 

  • Consent Records: All opt-in /opt-out data is securely stored and not disclosed externally.

SECURITY AND ACCESSIBILITY

TechLoss employees industry standard safeguards to store and protect all SMS-related data in accordance with applicable data protection laws. Access is limited to authorized personnel.

This policy is accessible to all users online and available in alternative formats upon request to accommodate individuals with disabilities.
 

Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact :

TechLoss Consulting & Restoration Inc.

1601 Barclay Blvd,

Buffalo Grove, IL 60089

Phone: (877) 832-4567
Email: info@techloss.com

Effective as of May 27, 2025